Get in touch
Contact Brandfield Group
For distribution, private label partnerships and brand opportunities across Europe.
Frequently asked questions
Before reaching out, you may find the answer below. We selected the most common questions from retail and sourcing partners.
Can I request technical product documentation?
Yes. Business customers can request available product documentation, such as product specifications and, where applicable, safety documentation. Please include the exact product name and article reference in your request.
Do you sell directly to consumers?
Brandfield Group operates primarily as a B2B organization. We work with retail and distribution partners rather than selling directly through a consumer webshop.
Can I discuss private label development with your team?
Absolutely. Use the contact form and select your category focus, market and expected volumes. Our team can then assess fit, timing and next steps for onboarding.
How do you handle quality complaints?
After your message is received, we start an internal review and may ask for batch details or photos. Initial response is typically within 2 business days.
Where can I find ingredient or code information (EAN/UFI)?
You can use the Product information page to search by EAN or UFI. For detailed follow-up questions, send us the code and product variant via this contact form.
Are your products developed for EU market requirements?
Our products are developed with relevant EU framework requirements in mind for the categories in which they are sold. Specific requirements can vary by product type and destination market.